OYO has updated its check-in policies in Meerut, Uttar Pradesh. Now, only married couples can book a room in the hotel.
OYO, the prominent hotel booking platform, has updated its check-in policies, starting with partner hotels in Meerut, Uttar Pradesh. Under the new guidelines, all couples are required to present valid proof of their relationship during check-in, including those with online reservations.
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This change grants partner hotels the discretion to decline bookings from unmarried couples, aligning with local social sensibilities.
This policy adjustment follows feedback from civil society groups, particularly in Meerut, urging action on this matter. OYO has indicated that, based on the response in Meerut, it may consider extending this policy to other cities.
Pawas Sharma, Region Head of OYO North India, stated, “OYO is committed to upholding safe and responsible hospitality practices. While we respect individual freedoms and personal liberty, we also recognize our responsibility to listen to and work with law enforcement and civil society groups in the micro markets we operate in. We will continue to review this policy and its impact periodically.”
It’s important to note that this policy is currently implemented only in Meerut. However, OYO can expand it to other cities based on feedback and local sensibilities.
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